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AI answers

Drafts that cite their sources, or stay blank.

Every answer is written only from your knowledge base: approved past answers first, then your documents. Each one comes with the quotes it relied on, a confidence level and a trust score.

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Grounded drafts

Only your documents, never the internet

For each question, the most relevant passages are found in your answer library and knowledge base, and the draft is written from those alone. The model is told to ignore any outside knowledge about your company.

Instructions hidden inside uploaded documents are treated as text, not commands, to keep a document from steering the answers.

Reusing an old proposal? Its capabilities carry over; that customer’s name, prices, schedules and contacts don’t.

Q 4.12 · Data protection

High confidence

Is customer data encrypted at rest?

Yes. All customer data is encrypted at rest with AES-256, and backups use the same standard.[1]

[1] Information Security Policy, §6.2

“Data at rest is encrypted using AES-256…”

Citations

Click a citation, read the passage

Every citation points to a source that was actually used for the draft, with the exact quote. Citations that don’t match a real source are dropped before you ever see them.

Reviewers verify an answer in the time it takes to read one sentence.

[1]Information Security Policy, §6.2
[2]SOC 2 Type II report, p. 41
[3]Answer library · approved Mar 2026

Needs input

No source, no answer

When the sources don’t support an answer, the question is marked Needs input with a note on what’s missing. It’s built never to invent a certification, a date, a number or a policy, and a check takes out any detail no source contains.

Low-confidence and unsupported answers always land in review, and only answers a person approved go into what you send.

Q 7.03

Needs input

Do you hold ISO 27001 certification?

No supporting source found. None of your documents mention ISO 27001, so this one is left for you.

Your input

Missing a fact? Tell it.

Regenerate any answer and say what it needs, in a fact or an instruction. What you type is cited as Bid team input, like any other source, so a reviewer can see where it came from. If it contradicts your documents, the answer is flagged as a conflict at low confidence.

Or re-draft every needs-input or low-confidence answer at once with one prompt. Stronger, approved and hand-edited answers stay exactly as they are.

Regenerate

How should this question be answered? (optional)

Support runs Monday to Friday, 8am to 6pm.

[1] Bid team input

Trust score

One number that tells you where to look

The trust score combines confidence, how many usable sources back the answer and how fresh those sources are, plus how closely the best cited passage answers the question. Low confidence is always Weak, citing an expired source caps it at Fair, and an unsupported answer is always 0.

75–100

Strong

Confident, backed by current sources. Review quickly and approve.

50–74

Fair

Worth a closer read: fewer sources, or one is due for review.

0–49

Weak

Low confidence or missing support. Pulled into its own tab, with the reason.

Scores are recalculated from current document dates, so when a source expires, the answers that relied on it drop too.

Questions about AI answers

Is my data used to train AI?
No. Your documents, questions and answers are used only to produce your answers, never to train AI models, ours or anyone else’s.
What if two documents disagree?
Approved answers from your library come first, and expired documents are never used. When your documents state a fact differently, such as two customer counts or founding years, the answer’s note says “Sources disagree” and points to the other figure, so a person decides.
Can I regenerate or reword a single answer?
Yes. Regenerate it, with your own input if you like, or use a Rewrite preset (shorter, more detailed, more formal, simpler wording), which changes the wording and keeps the facts. Every version is kept in the answer’s history, and you can restore an earlier one.
Does it work in other languages?
Yes. Questionnaires in English, German, French, Spanish, Italian, Dutch or Portuguese are answered in their own language from your knowledge base, even when your documents are in another one.
Does it work for RFPs as well as security questionnaires?
Yes. It reads requirement matrices, bullet lists, fill-in forms and contract clauses as well as question lists, and answers each item from your sources. It never accepts a clause or signs a certification for you, and it doesn’t write long proposal narratives from scratch.
Does it read scanned PDFs?
No. PDFs need selectable text; a scan made only of images has no text to read.

Keep exploring

Answer library

Approve an answer once, reuse it everywhere it fits.

Collaboration

Assign questions, comment, set due dates, review together.

Trust center

A public page for your security documents, with NDA and approvals.

Integrations

Slack, Teams, Google Drive, SharePoint, web pages and a browser extension for portals.

Your next questionnaire, answered by Friday.

The Free plan includes 150 drafted questions and unlimited members. No credit card.

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